24 Entries on “Complaint & Suggestions

  • September 27, 2018 at 10:09 am
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    Hon’ble Sir
    Plz upload Bathinda to Chandigarh and Bathinda to Ludhiana Via Rampura Phul up/down latest timetable earlier.
    Thx

    Reply
  • September 27, 2018 at 10:13 am
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    Respected Sir,
    Bathinda to Chandigarh & Chandigarh to Bathinda Via Rampura Phul, Sangrur, Patiala no Velvo services available by PRTC. PLZ start Velvo bus service early morning.
    Thx

    Reply
    • October 22, 2018 at 11:21 am
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      Thanks for you valuable suggestion. It is added for your kind information that super luxury AC bus service from Bathinda to Chandigarh will start with effect from 1-11-2018 and the timings will be displayed on our website.

      Reply
  • September 27, 2018 at 3:10 pm
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    No dustbin in full bus stand of mansa.
    Pity look of toilets.
    Worst management.

    Reply
    • October 17, 2018 at 4:45 am
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      Thanks for your valuable suggestion. It is added to your kind information that control and maintenance of bus stand is under municipal committee Mansa. However, your complaint has been forwarded to concerned officer Mansa.

      Reply
  • January 6, 2019 at 4:03 am
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    Hello Dear PRTC team, you are doing a fabulous job in Punjab by being the lifeline of the public transportation. One suggestion – I am a Chandigarh resident and I happen to board a bus to Faridkot from Bathinda Thermal stop. I was there by 6 PM and waited till 7:30 PM. To my surprise there are so many passengers waiting for Faridkot side but majority bus service is for Muktsar and Abohar. Additionally the frequency of private operators are much higher plying towards Amritsar side and they are all going overlaod with people hanging out of buses. I suggest you to study this time for the day, the passengers volume, and the route availability in detail and I believe there is a viable business opportunity and additionally will benefit community at large. Thanks.

    Reply
  • January 7, 2019 at 1:31 pm
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    Bus time of sangrur deposit is 6:40 Pm for fateha bad but they are not going to fatehabad .And they have moved the bus toward patran kindly assist the passenger who make trust on your service

    Reply
    • February 8, 2019 at 6:05 am
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      We have taken your point into consideration and have forwarded your concern to the concerned authority.

      Reply
  • January 11, 2019 at 7:38 am
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    I HAD BOOKED ONLINE BUS TICKET (PRTC APP)FROM DELHI TO PATIALA FOR VOLVO BUS LEAVING DELHI AT 5.30PM(11/1/2019) WITH PNR NO 120549173-1290.
    SINCE MY PLAN HAD CHANGED, I WANTED TO CANCEL TICKET AT PRTC APP ON 10/1/2019 BUT EVERY TIME I GOT ON SCREEN MESSAGE ‘ERROR IN CONNECTION!, PLEASE TRY AGAIN’. THIS HAS BEEN CONTINUING TILL NOW I.E. 1.00PM 11/1/2019. EFFORTS TO GET TICKET CANCELLED THROGH CONTACT NOS. HAS ALSO FAILED. THIS IS CLEARLY PRTC SYSTEM ERROR PLEASE GET MY TICKET CANCELLED AND ENSURE COMLETE REFUND.

    Reply
  • January 12, 2019 at 5:58 am
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    R/Sir,
    I am a employee in Food Corporation of India at Nabha. My hometown is Sirsa. I often travel in PRTC bus which is coming from patiala and going to mansa via bhawanigarh. The speed of the bus is very slow and the passengers suffers more. The road is very clean and double . traffic is also less even than speed is very very slow. This is bad thing for passengers regarding PRTC bus.
    Please do needfull sir.

    Reply
  • January 24, 2019 at 12:46 pm
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    Today on 24 January, I am travelling Volvo bus of 4:40 pm from Delhi to jalandhar. Driver is continuously busy on phone. Conductor also busy on video calls and is engaging driver in video call. Risky for public

    Reply
  • January 25, 2019 at 3:33 am
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    please upload timing of buses of bathinda depot

    Reply
  • January 26, 2019 at 6:29 pm
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    “Track Bus” service on website is not working properly, kindly check it.
    I appreciate the efforts on the website.
    Kindly post PRTC timetable from Patiala to Budhlada via Patran, Jakhal.

    Reply
    • February 8, 2019 at 5:59 am
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      Thanks for your appreciation and your suggestion has been forwarded to the concerned authority.

      Reply
  • January 28, 2019 at 12:16 pm
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    Kindly start online facility for renewing monthly pass.

    Reply
    • February 8, 2019 at 5:57 am
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      Thanks for your suggestion. PRTC authorities will Consider this.

      Reply
  • February 2, 2019 at 10:19 am
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    Conductor talk wrong way with pessanger

    Reply

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